1. Using ideas from Kotter and Northouse, is the type of problem in the video clip more likely to happen in an organization that is led by a pure manager, or an organization that is led by a pure leader? Why? (Discuss with a partner)
2. Using ideas from Kotter and Northouse, how might an organization that is led by a person with the characteristics of both a leader and a manager prevent a situation like this from happening? (Discuss with a partner)
Share out answers.
